Your Content may be moderated and may take up to 48 hours to be displayed but Swarovski does not commit to checking all Your Content or Other Content and will not be liable for the same.
If you have a complaint about any posts please contact our Customer Service. Swarovski reserves the right, in its sole discretion, not to publish or to remove any Your Content or Other Content that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of Other Content or endorse any opinions expressed via the Website. You understand that by using the Website, you may be exposed to Other Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive.
Under no circumstances will we be liable in any way for any of Your Content or Other Content, including, but not limited to, any errors or omissions in Your Content or Other Content, or any loss or damage of any kind incurred as a result of the use of Your Content or Other Content posted, emailed, transmitted or otherwise made available via the Website or broadcast elsewhere.
You retain your rights to Your Content. By submitting, posting or displaying Your Content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license with the right to sublicense to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute Your Content in any and all media or distribution methods now known or later developed. You agree that this license includes the right for Swarovski to provide, promote, and improve the services it provides and to make Your Content available to other companies, organizations or individuals who partner with Swarovski for the syndication, broadcast, distribution or publication of Your Content on other media and services, subject to our terms and conditions for Your Content use.
Such additional uses by Swarovski, or other companies, organizations or individuals who partner with Swarovski, may be made with no compensation paid to you with respect to Your Content. We reserve the right at all times but will not have an obligation to remove or refuse to distribute any of Your Content, to suspend or terminate users, and to reclaim usernames without liability to you.
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to i satisfy any applicable law, regulation, legal process or governmental request, ii enforce the Terms and Conditions, including investigation of potential violations hereof, iii detect, prevent, or otherwise address fraud, security or technical issues, iv respond to user support requests, or v protect the rights, property or safety of Swarovski, its users and the public.
This Website may contain links to other websites operated, controlled or produced by third parties including without limitation other entities of the Swarovski Group through their respective websites, BeBrilliant. Unless otherwise indicated, we do not control, endorse, sponsor or approve any such third-party websites or their content, nor do we provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.
You agree to abide by these third-party websites and platforms terms and conditions. The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United Arab Emirates.
In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, alternate contact phone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.
Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. Swarovski reserves the right to restrict multiple quantities of an item being shipped to any one customer or delivery address.
You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
The products appearing for sale on the Website are subject to acceptance and availability. All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms and Conditions or any other problem identified by us.
Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it. Unless cancelled, acceptance of your order will be perfected upon completion of the packing of your order by us. Completion of the contract between you and Swarovski will be perfected when we dispatch the products to you, at which time you will receive a second email confirming that your order has been dispatched.
The sale contract is therefore concluded in Dubai, United Arab Emirates and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Swarovski.
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, whether or not that product has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Every effort is made to make sure all details on the Website are accurate, however we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible.
We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you have already paid for the product s , we shall refund the full amount or re-credit your account in such sum as soon as we are able.
By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product s as set out in your order, including any delivery charges applicable to that order. The price of the products shown on the Website and delivery charges are shown in your local currency and are exclusive of any applicable taxes or import duties.
Delivery charges will be added to the price of the products and will be indicated in your local currency, separately on the order form during the check-out process. Swarovski may from time to time offer gift promotions. Free gifts are offered for a limited time and are subject to stock availabilities.
Minimum order values and other conditions apply. Will I be charged VAT? Do you charge for UK postage? If the item is returned to sender or not required, we will action a refund less our initial postage charge alternatively you should be able to exchange the item in any Swarovski store or concession, providing the item is mint with all supporting documentation Do you delivery locally? What UK postal service do you use?
Insurance We have been dispatching goods for over 10 years. Pre - Orders Payment is captured immediately on all pre orders. Website Imagery All website imagery is taken from Swarovski.
Do you ship overseas? How do I pay? Can I order other products from you that are not listed on your website? Gift Cards Shopping for someone else but not sure what to give them? Swarovski's specialised manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency, and unmatched brilliance Why hasn't my item got a certificate?
Within the last few years Swarovski have stopped issuing certificates with their items, the orginal box and barcode have replaced this method. Should I keep the Swarovski box my item came in? Yes, as above this acts as your guarantee and authentication, it also de-values the item if it doesn't have its original Swarovski box. Duty Free Crystal will not be liable, or responsible for any direct or indirect loss, however caused arising from the use of this web site or the information provided on this web site.
The buyer is responsible for making sure that the product purchased is suitable for the required use and that the buyer has sufficient skill to use the item ordered, in the manner that it was designed for and in the conditions that it was designed for. Duty Free Crystal will not be held responsible for any injury or death caused through misuse or inexperience. Swarovski has over 20, unique items and we simply cannot stock them all.
Yes, and we are very serious about distributing only genuine products. We are a direct importer of Swarovski components and deal with Swarovski factory in Austria directly without any middleman. Authenticity can be proven by the seal on the factory package original package. Certificate of Authenticity COA is the package itself. Also, the quality of Swarovski crystal is not mistakable.
To further ensure authenticity, we do not accept any returning packages that are not sealed or not in the same condition as produced by the factory. Factory package quantity comes in its original package sealed , as prepared by the factory in Austria. To see if an item is in stock, first browse to the product page.
When you move your mouse over the word "Stock Status" usually under the color attribute , a small pop up window will show you exactly how many pieces are available. Items that do not show stock status, please contact us. These are the colour categories that Swarovski use to distinguish colour type and its price. Enter your email address to subscribe to our Newsletter. Frequently Asked Questions Shipping Info How long does an order usually take to process for shipping?
Join us on. Information and prices are subject to change without notice. All Rights Reserved. Trademarks are only used on this site to identify the products made by their respective manufacturers. We are not affiliated with any company of the products sold on our website. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper and the time it takes your bank to process our refund request. If you need to return an item, please Contact us with your order number and details about the product you would like to return.
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