Or call Customer Care at Speak to a representative in your neighborhood. The representative will help you apply. In order to continue receiving free Lifeline service from Assurance Wireless, you must certify each year and complete Reverification to verify you still qualify for federal Lifeline assistance. Click here to complete the Lifeline Annual Certification , or to re-certify by phone call from your Assurance Wireless phone.
Click here to complete Reverification to continue receiving Lifeline service. Our low-cost Bundled Plans for Smartphone customers:. If You Do Not Qualify. There is a low-cost Bundled Plan for feature phone customers:. Or, if you would like, at that time, we would be happy to switch you to a Virgin Mobile plan that works for you.
If you do not place a call, send a text or go online using your plan data within 15 days of receiving a termination notice, your Lifeline service will be terminated.
Frequently Asked Questions. For more information, click here to view the FAQs. Use your own phone - requires a compatible or unlocked Smartphone. Free Every Month. Unused balance will NOT carry over from month-to-month. A month equals 30 days:. Q Link. Lifeline Cell Phone Service. Free to qualifying low-income households. Assurance Wireless Program Assurance Wireless provides eligible consumers with free monthly data, unlimited texting, free monthly minutes plus a free Smartphone.
Qualifications Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria. One must qualify meet the specific conditions explained in the top section. Plans and benefits are also state-dependent, thus the information provided below may vary for you.
If you meet the conditions, then you will fall into Assurance Wireless Lifeline free plan. Another option is the Lifeline discount plan. Of course, the Assurance Wireless also offers other paid plans. If you or your household qualifies only one free deal per household is available , you get the following Assurance Wireless services:.
The above is included in the Assurance Wireless free plan, however, if at any point you need additional credits or specific services, those may be added at a specific fee. This is easily done either from the web or from your phone. You must keep in mind that the Lifeline Assistance Program is a government benefit program. It is supported by the federal Universal Service Fund for which you must qualify. The specific benefits offered through Lifeline plan depend on individual phone operators.
You are allowed to use Lifeline for either internet or phone, but not both. However, you get to access the internet on your phone if a company offers a good package, which Assurance Wireless does. In case you do not qualify for an Assurance Wireless free phone but you still want to use their services or if you want to sign up additional members of your household, it is good to know their offers.
Aside from the above plans, you can top up your existing account with data and minutes. Here is the price list:. If that is actually the case, follow the steps below to activate your device. Note : Customers who sign up with a representative will receive help with the activation process.
There are certain restrictions when it comes to the Assurance Wireless government free phone, most are in line with general Lifeline Program. If someone else currently receives a discount at your address, Assurance Wireless will send you a Lifeline Household Worksheet for you to complete to provide proof of eligibility to determine if there is more than one household living at your address.
Whether we want it or not, phones get damaged, broken, stolen, and sometimes we lose them too, thus it is important to know what action steps to take in case of any of these unpleasant events occur. That way you ensure no one else will use your remaining account balance. On Assurance Wireless site, they are not very specific because it really depends on your specific situation.
However, they do point out that you may be charged for a replacement device and shipping. At the same time, their statement gives you hope that you may also not be charged for a new device. Assurance Wireless offers a one-year warranty on all their phones, provided by the original equipment manufacturer. This means if your phone is damaged, breaks down, or is not working properly within the first year, you will most likely get a new phone without any complications.
To request a replacement cell phone, you must call the company at If your phone breaks down after the first year, the company will take further look into your situation and decide how to proceed. You might have to pay for a new device.
Furthermore, you should know that the replacement device may be different than your original device since they cannot assure the same models. Herein, we will cover 5 best free phones available through the Assurance Wireless free government phone program. You must be aware that the type of phone you will actually be able to get for free greatly depends on your location and current availability. Thus the level of a smartphone is not defined. You must be reasonable and not expect the latest top-notch android smartphones or Free Touch Screen phone to appear on that list.
ZTE is one of the best Assurance Wireless free phones. It is suitable for those who prefer a large screen since it is equipped with a 5. It also has a solid 5MP rear camera. Coolpad Illumnia is another decent option. Compared to ZTE Prestige 2 has less RAM, which will make it slower when it comes to processing more advanced tasks, however, it also has a 5MP camera with flash and all other useful features, including calculator, calendar, and Wi-Fi.
ANS Wiko Life has also a slightly less powerful processor, however, it has an even larger 5. ZTE Quest Plus is suitable for those who are looking for a smaller smartphone that will feat your hands and pockets more easily. It has a solid processor and even a front camera. Alcatel Onetouch Cinch is a basic phone, suitable for those who prefer to avoid touch screens. It is equipped with a responsive dial pad, which makes navigating the menu and operations like calling, texting, and calculating as simple as possible.
A household that is eligible for the Lifeline support and applies with Assurance Wireless will receive a free device Android phone. If you order online, the delivery will depend on your location and current delivery conditions.
It typically takes no longer than a couple of days. The devices that certain companies give for free are all typically entry-level Android phones.
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